Sixteen Services. Three Jobs. One Price.

Every service in the system, grouped by the job it does. All of it is included for $289 a month; nothing here is an add-on.

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A tablet showing the Hardpoint dashboard for a plumbing business, with a phone in front of it showing the same business's app: conversations, calendar, reviews, and a text-back button. Sample data.

Catch the Call

Every call, form and chat answered in seconds, even when you cannot.

Missed-call text back
A missed call instantly gets a text, so it does not quietly become a lost job.
Sixty-second lead response
Every web form, chat and message gets a reply within sixty seconds, day or night, in your name.
Website chat
Catches the visitors who would rather type than call, answers the common questions, and turns the chat into a text thread.
Business number, compliance filed
A real business line that forwards to your phone, with the carrier compliance registration filed for you so your texts actually deliver.

About catch the call

Texted back in 8 seconds, while you were on the job.

Booked Job

Quotes get chased, jobs get booked and paid, and past customers come back.

Booking and reminders
Customers book straight into your calendar, and automatic reminders cut the no-shows.
Quote follow-up until they answer
A quote or an enquiry that goes quiet gets followed up automatically, until they answer or ask you to stop.
Text-to-pay and deposits
A payment link by text the moment a job is booked or finished, so deposits land before you drive out and invoices get paid the same day.
Past-customer reactivation
Customers you have already done work for get a text when the next job is due, so a quiet week fills from your own list.
Mass SMS campaigns
A text to your whole list, or the right slice of it, when you have slots to fill, a seasonal offer, or news worth sending. Written for you, sent from your number.
One inbox on your phone
Every call, text, webchat and form enquiry in one place, on your phone.

About booked job

Booked, reminded, and the deposit paid by text.

Get Found, Get Rehired

A Google profile that gets you found, a website built free, and reviews that get you chosen.

Automated review requests
Automatic review requests after every completed job, so asking never depends on you remembering.
AI review response
Every review gets a reply within the hour, drafted for you in your voice and posted with a tap, including the hard ones.
Google Business Profile and local SEO management
Your Google Business Profile kept complete, current and active every week, and the local signals that decide who shows up for "plumber near me" looked after for you.
Free website, rebuilt yearly
A fast, mobile-first site built to turn visitors into conversations. Built free when you sign up, and rebuilt free every year so it never goes stale.
Review filtering system
Every customer is asked how it went. The happy ones are taken straight to Google; the unhappy ones get to tell you first, in private, so a problem becomes a phone call instead of a one-star review.
Send reviews
Your best reviews go where customers are looking: onto your website, your social pages, and into the quotes you send, automatically.

About get found, get rehired

A new review, and the reply drafted before you saw it.

The app

All Sixteen, Run From the App

Every service on this page is operated from one app on the phone you already carry: the inbox every enquiry lands in, the calendar customers book into, and the week at a glance.

On your phone and in any browser
Nothing to install for your customers
Set up before you get it

See the app

Conversations
Every call, text, webchat and form enquiry in one thread.
Calendar
What is booked, and slots customers can book themselves.
Dashboard
Tasks, unread messages and appointments at a glance.

Ready When You Are

No contract, no setup fee, and everything on this page included.

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A customer reading a text reply on their phone.